Prices, shipping costs, delivery methods, non-delivery.

2.1 The customer is required to pay the price published on the product page at the time the order is sent. The indicated price is final and inclusive of VAT.

2.2 The shipping costs consist of a variable sum from € 7.00 to € 13.00, including VAT, for all orders, as indicated on the product detail page and in the cart when placing the order and as summarized. in the order confirmation email. These shipping costs are invoiced by LADY SHOES SRL

In the event that the Customer returns the products, in accordance with the procedure provided for by these conditions and by the applicable legislation, and in the event that the return should take place without a reason deriving from the defect in the quality of the product sold, or by mere choice or rethinking of the Customer, the shipping costs will not be reimbursed, in the event that the return of the purchased goods should be the consequence of a defect in the purchased product, the shipping costs will be borne by LADY SHOES SRL

2.3 The carrier indicated above will try to make a maximum number of 3 delivery attempts. In the event that the delivery should not be made due to unavailability of the customer, once all delivery attempts have been made, the carrier will return the goods to the company. In this case, the contract will be automatically terminated, with the exclusion of any further delivery obligation for LADY SHOES SRL or the carrier indicated in point 2.3 above.

2.4 Following the termination of the sales contract due to the non-delivery provided for in point 2.4 above, LADY SHOES SRL will be required to reimburse the customer the price paid for the sale, excluding shipping costs. However, for non-delivery, the costs of returning the goods and returning the shipment to the company remain at the expense of the customer, totaling € 13.50. These sums will be automatically withheld by LADY SHOES SRL by offsetting the sale price to be reimbursed to the customer.